Get Advice

We offer free, confidential and impartial advice to people living or working in Canterbury District, Swale and Thanet.

You can get advice from us in a number of ways:

  • Visit us – we have over 20 office and outreach locations across North East Kent
  • Phone us
  • Email us – complete our online contact form
  • Self help – browse and search for advice online

Whatever you problem, we will try to help to you find a way forward.

How We Can Help

We have a number of advice services. Click on an advice service for more information.

Advice on general issues including benefits, housing, employment, consumer, relationships, discrimination, healthcare, and education.

Debt can happen to anyone for a variety of reasons. Our priority is providing a supportive space where we focus on helping you regain control of your finances. Find out more.

Whether you’re struggling with fuel debt or need help with meters and billing, we offer the tools and support to keep your home warm, safe, and affordable. Find out more.

We provide referrals for food and fuel vouchers for those in financial crisis. We’ll guide you through the eligibility process and review your full financial situation to identify any additional help available.

Specialist Macmillan advice for people, carers and their families in the South East who are affected by cancer. Find out more.