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Citizens Advice North East Kent has a complaints handling procedure.

You can also find information about how we handle complaints on the national Citizens Advice website.

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Citizens Advice North East Kent
Charity registration number: 803115.
Company limited by guarantee. Registered number: 02483455 England and Wales.
Registered office: Citizens Advice North East Kent, 3 Westgate Hall Road, Canterbury, CT1 2BT.
Authorised and regulated by the Financial Conduct Authority. FRN: 617540.

Citizens Advice Thanet, trading as Citizens Advice North East Kent
Charity registration number: 1086799.
Company limited by guarantee. Registered number: 04176324 England and Wales.
Registered office: Citizens Advice Thanet, Mill Lane House, Mill Lane, Margate, CT9 1LB.
Authorised and regulated by the Financial Conduct Authority. FRN: 617770.

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