We have over 20 office and outreach locations where you can get advice face-to-face.
This page has a list of all locations. You can also get advice from us by phone, by email, or get advice online.
Our Offices
Faversham
43 Stone Street, Faversham, ME13 8PH
Drop-in (no appointment required):
Wednesday & Friday 10am-12pm
Ramsgate
38 Plains of Waterloo, Ramsgate, CT11 8HX
Drop-in (no appointment required):
Tuesday & Thursday 9.30am-12pm
Wednesday 12.30pm-3pm
Sittingbourne
Swale House, East Street, Sittingbourne, ME10 3HT
Drop-in (no appointment required):
Monday 10am-12pm
Please note, all services are subject to adviser availability. Our team is here to help. We aim to treat everyone with respect and kindness, and kindly ask for the same in return.
Outreaches: Advice in the Community
In this digital age we recognise that nothing replaces a personal connection. Our network of outreach locations across the region ensures that face-to-face support remains accessible to everyone.
Canterbury District
| Day | Time | Location |
|---|---|---|
| Wednesday | 10.15am-1pm | Whitstable Umbrella, 10 Oxford Street, Whitstable, CT5 1DD |
| Thursday | 11am-2pm | Canterbury Baptist Church, St George’s Place, Canterbury, CT1 1UT |
| Friday | 10am-12pm | All Saints Church, Military Road, Canterbury, CT1 1PA |
Swale
| Day | Time | Location |
|---|---|---|
| Tuesday (except for every second Tuesday) | 10am-12pm | Sheppey Gateway, 38-42 High Street, Sheerness, ME12 1NL |
| Every second Tuesday of the month | 10am-12pm | Sheerness East Working Mens Club, 47 Queenborough Rd, Minster on Sea, Sheerness, ME12 3BZ |
| Tuesday | 11.30am-1.30pm | Murston Family Hub, Tonge Road, Sittingbourne, ME10 3NT |
| Thursday | 10am-12pm | West Faversham Community Centre, Bysing Wood Rd, Faversham, ME13 7RH |
Thanet
We run a number of outreaches across the Thanet area. Please see below for our upcoming sessions.
For residents who are housebound we may be able to offer a home visit. Email our Better Lives Thanet project team directly at [email protected]
| Date | Time | Location |
|---|---|---|
| Monday 26 October | 10.30am-12pm | Salvation Army, Margate Citadel, Union Crescent, Margate |
| Monday 26 October | 2pm-4pm | Birchington Library, 17 Alpha Rd, Birchington |
| Monday 2 November | 12pm-1.30pm | Broadstairs Town Shed, 3 Oakwood Industrial Estate, Dane Valley Road. |
| Monday 2 November | 2.30pm-4pm | Happy Mondays, Arts in Ramsgate 46 High Street |
| Tuesday 3 November | 10am-12pm | Kairos Cafe, 5 Cecil Square, Margate |
| Thursday 5 November | 9.30am-12pm | Birchington Baptist Church, Crescent Rd, Birchington |
| Monday 9 November | 10am-12pm | Margate Library, Thanet’s Gateway Plus, Cecil St, Margate. |
| Monday 9 November | 2pm-4pm | Cliftonville library, Queen Elizabeth Avenue, Margate. |
| Thursday 12 November | 10am-1pm | The Gap Project, Queens Rd Baptist Church, Broadstairs. |
| Monday 16 November | 12pm-1.30pm | Broadstairs Town Shed, 3 Oakwood Industrial Estate, Dane Valley Road. |
| Monday 16 November | 2pm-4pm | Broadstairs Library, The Broadway. |
| Wednesday 18 November | 10am-1pm | Westgate Library, Minster Rd, Westgate-on-Sea. |
| Thursday 19 November | 9.30am-12pm | Birchington Baptist Church, Crescent Rd, Birchington |
| Monday 23 November | 10.30am-12pm | Salvation Army, Margate Citadel, Union Crescent, Margate. |
| Monday 23 November | 2pm-4pm | Birchington Library, 17 Alpha Rd, Birchington. |
| Thursday 26 November | 10am-1pm | The Gap Project, Queens Rd Baptist Church, Broadstairs. |
| Friday 27 November | 9.30am-12pm | Westover Church, Westover Beacon, 26 Prince Charles Rd, Broadstairs, CT10 3HF |